Estimated Shipping Time
Shipping cost and delivery times will be calculated at checkout.
Holiday Shipping Cutoff Dates
To give your holiday gifts the best chance of arriving in time for December 24th, orders need to be placed before the shipping cutoff date. Check the table below to find your cutoff dates by shipping method.
*These dates are based on information provided by postal and courier services. We cannot guarantee delivery by Dec 24.
Final shipping cutoff dates and times
| Country | Regular shipping | Express shipping | Overnight shipping |
| Japan | N/A | 15 December 21:59 (JST) | N/A |
| Hong Kong | N/A | 15 December 20:59 (HKT) | N/A |
| Singapore | N/A | 15 December 20:59 (SGT) | N/A |
| Korea | N/A | 15 December 20:59 (KST) | N/A |
Worldwide Shipping
For customers living across the globe, we can ship to anywhere with a letterbox. For P.O. boxes outside Australia and Europe, please use the regular shipping option at checkout (our team aren’t allowed in government buildings just yet).
We usually dispatch orders within 7 working days. Delivery times vary based on selected service and destination. Regular post ranges from 3 to 28 working days depending on the shipping address.
Express Shipping
We offer express delivery to most locations with tracking available. Express shipping is generally 1–3 working days for the US, UK and Australia, and anywhere from 2–8 working days for other countries.
In a few locations around the world we don’t offer an express option. This is because the current express services in those regions aren’t reliable enough, or there are currently no options available in that region.
Customs Fees
Extra duties and taxes may apply to the following regions: Asia, South America, Africa, and some European countries that are not members of the EU. During the checkout process a message will appear for applicable countries once the shipping destination has been selected. LabX+ will not be responsible for any customs and duties charged to a customer. If you’d like to find out more please email our support team at support@labxplus.com.
Addresses written in non-Latin characters
Why did you alter my address?
Our shipping provider requires all addresses be written in Latin characters. So we look up the Latin version of your address using an address validation service.
What if the updated address is incorrect?
The majority of addresses are correctly converted. However, if you know your address has been incorrectly converted, our support team can help fix it before your package is dispatched. Otherwise, our shipping provider will contact you to obtain the correct address and arrange delivery, at no extra cost to you.
Can I choose a different shipping provider?
No, sorry. We’ve searched high and low, and our provider offers the best combination of excellent service and competitive rates.
